Delivery can be to any address as long the address at which your payment card is registered is also present on your order. All deliveries that choose special delivery or courier must be signed for. Please make sure you keep the receipt enclosed with your goods.
All delivery timescales are subject to product and delivery slot availability.
LifesAHoof.com does not hold any liability for any failure, delay or damage of goods with your order due to events and/or circumstances not reasonably within our control.
The contents of your order and your delivery postcode area will determine which delivery services you will be offered. We do not deliver to Post Office (P.O.) boxes or shipping agent addresses.
How is your order calculated?
We calculate the cost of postage by adding together the weight of all items on your order to derive a total weight, we then use the total weight and match it with a relevant service from our one of our couriers.
Certain products on our website include free delivery, if you decide to order a product with free delivery along with others without free delivery, the item with free delivery will be discounted from the calculation above.
We will choose an appropriate service from one of our couriers, this service will take up-to 5 working days to complete
Standard Next Day Delivery
Will be despatched same day on orders placed before 3pm. This will be sent via the Royal Mail and will include end to end tracking and will require a signature upon delivery, Royal Mail Guarantee Delivery by 1pm next working day. Standard Next Day Delivery will be delivered the next working day, this excludes Weekends and Bank Holidays.
Will be despatched same day on orders placed before 3pm. This will be sent via the Royal Mail and will include end to end tracking and will require a signature upon delivery, Royal Mail Guarantee Delivery by 1pm next working day. Saturday Delivery will be delivered the next day, this excludes Sundays and Bank Holidays.
You will recieve relevant tracking information within your despatch notification email.
We will accept returns up-to 30 days from the purchase date, so long as the the goods remain un-opened in oringinal packaging with all the original box contents.
If the return is due to damage or missing parts (excluding damage caused by courier) a full refund or replacement product will be issued within 30 days of confirmation.
All returns should be addressed to;
23 Burns Road,
We will not refund any costs incurred whilst returning goods to LifesAHoof.com.
We ship to all parts of the Uk;
MyHermes deliveries can take up-to 5 days to arrive.
- Areas with postcodes IM, HS, ZE (maybe others) will be subject to a small surcharge of £2. This will be applied after you have placed your order, in a seperate invoice. If you are concerned that your area may incur the Remote Delivery Surcharge, please do not hesitate to contact us at email@example.com
We currently do not offer international delivery directly through the site, HOWEVER, if you would like to order from outside the UK, please contact us and we can quote you for delivery to your location.